Downtime is a loyalty and engagement platform built for retailers, publishers, and retail media networks. We integrate into retailer and publisher environments to power branded engagement and rewards experiences inside existing loyalty programs. Consumers earn value in their loyalty accounts for watching short videos, answering polls, completing surveys, and engaging with other brand content
Downtime plugs into your existing platform to create a new revenue stream, deepen customer loyalty, and deliver engagement that actually moves the needle.
Add a branded rewards hub to your app or site — and get paid every time a customer engages.
Run interactive ads inside the retail environments where your customers already shop.
When consumers choose to engage and get rewarded for it, the numbers speak for themselves.
Generic ad exposure to passive audiences
We drive retailer ad revenue and loyalty, improve brand targeting, and reward customers for actions that usually go uncompensated.
Interactive ad formats that reward consumers for their attention — and deliver measurable results for brands.
Whether you manage campaigns yourself or want us to handle everything, the Downtime dashboard gives you full visibility and control — from creative setup to real-time reporting.
Clients and brands can access the Downtime dashboard to build, launch, and optimize campaigns themselves — or choose a fully managed solution where our team handles brand experiences, content creation, and in-depth reporting on your behalf.
Whether you're a retailer, publisher, or brand, we'd love to show you what Downtime can do for you.